Happy Fit Guarantee

Fit matters. And at Fleet Feet Sports, so does your happiness.

Store Return Information

Items bought at a Fleet Feet Sports store must be returned to a store, and cannot be returned by mail. 

Most items in new condition that are returned within 60 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or individual store’s website, FleetFeetSports.com, or in-store. To return items to a different location than they were purchased from, receipt must be present. Items that are opened, damaged or do not have a receipt may be denied a refund or exchange. 

What should I expect from my shoes?

Our staff at Fleet Feet Sports Birmingham is highly trained at fitting you for the right gear, whether it’s shoes, clothing, sports bras or accessories. We are focused on helping you find the proper fit. But we know that occasionally a product may not fit or work properly after you have purchased it. Please bring it back and our fitters will help figure out the problem and come up with the right solution that works for you.

Life Expectancy of Shoes
A pair of standard running shoes will last somewhere in the range of 300-500 miles. For our average customer, this means replacing shoes about every six months. There are a number of factors that influence how often you need to replace your shoes. A lightweight trainer will last fewer miles than a more traditional running shoe. What you do in your shoes, the surface you are on, the frequency of use and other factors affect the length of time that your shoes will last. If you wear your running shoes to work all day, every day and stand on a hard surface, it is not unusual for your running shoes be worn out in as little as a month or two.

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