Our team members are our most valuable asset. They provide care to our life blood, our customers. We have to be particular when choosing potential team members & we go to great lengths to look for amazing people that are willing to put others first. Most team members were customers first, we feel that is important so they can appreciate the service and understand the expectation for service that goes with being a part of this team. As a team member you must be customer service oriented, willing to continually learn and work hard, and have a positive attitude. While this is a fun and rewarding place to work, we have high expectations for everyone on our team. We want good people to join us, stay with us and grow with us.
Our guests appreciate learning about our products… from shoe technology to the importance of carrying a hydration pack. We are comfortable suggesting items.
When guest traffic slows, you will find yourself busy with stocking, cleaning and more. But when somebody walks in the door, focus switches 100% to friendly guest service.
Imagine providing superior customer care to 2 guests at the same time while 3 more guests are waiting. Everyone deserves the same level of attention and care in a timely fashion with friendliness & appreciation. Expect a fast pace for hours on end.
Fleet Feet is like a family & we work closely with each other. Your team members will be counting on you to be here 100% during your shift. We all depend on each other & support each other. Be respectful & patient, when it comes to customers & your team.
People know us as the fit experts. “Fit” refers not only to shoes, but all of our products. You’ll get educated about all of our products, so that you can deliver the level of service our guests expect. We'll help, but ask questions and take the time to remember details.
It’s the thoughtful little touches that make a “specialty” store so special like remembering a frequent guests’ name or what type of shoe they run in. Going the extra mile for guests by staying open late or rush shipping shoes before a big race is what sets us apart. Little extras go a long way & make your job worth the effort.
We expect team members to take a friendly attitude towards customers. Smile and greet customers when they walk in, make conversation, and serve their needs with care. If you feel shy approaching people, this may not be the environment for you.
Are you available on evenings and weekends? In this business, evenings and weekends are a KEY TIME when many of our customers shop and stop by the store for one of our many fun runs and seminars. It is critical to our continued success that our employees be flexible and comfortable working a variety of shifts, including evenings and weekends.
DID YOU ANSWER YES TO THESE QUESTIONS? IF SO, PLEASE EMAIL firstname.lastname@example.org AND INCLUDE: a) a resume, if available; b) contact information; c) hours of availability per day & days available; d) previous work experience with references; and e) a brief description of why you picked us.